Coanda
A partnership
Know before they go
AI for field service: never let a tech guess in front of the customer again.
A free, live 45 minutes for the people running field teams — on what this technology can actually do for an operation today.
Wednesday 19 August 3:00 PM AEST Online · 45 minutes
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Free. Can't make it? Register anyway and we'll send the recording.
You know what the second visit costs.
- The work order says “unit not working”. Your tech finds out what is actually wrong standing in front of the customer.
- Wrong part on the van, so it becomes a second visit — and the customer counts those.
- One tech knows that site properly. Everything he knows walks out with him.
So they show up already knowing what is wrong.
- For
- Service managers, operations leads and directors running field teams.
- Not for
- Owner-operators with a van or two, or anyone after a general intro to AI.
Your hosts
AI meets Field Service
The AI side
Nicolas Raffa Pirra
AI engineer, founder of Besolvit
Builds production AI for operations teams — systems that end up doing real work, across energy, logistics and insurance.
The field side
Jack Blake
Mechanical Design Engineer, Saildrone
Four years at Saildrone, from production technician to design engineer — including fleet operations, keeping uncrewed vessels running in the field.
Come and have a look.
Wednesday 19 August · 3:00 PM AEST · 45 minutes · free
Free. Can't make it? Register anyway and we'll send the recording.